FAQ

No! Most of our guests are first-time flyers. We provide instruction, safety equipment, and guidance throughout your experience.

Most riders are able to get out of the water and experience flight during their first session. Everyone learns at their own pace, and our goal is to help you have fun while buidling confidence.

We REQUIRE:  

Keep Your Tail Feathers Covered - For the comfort of all guests, participants wearing two-piece swimsuits are required to wear athletic shorts, swim shorts, or board shorts over swimsuit bottoms. Because some birds weren't meant to fly quite that freely!

*Water Bird reserves the right to refuse service to anyone who does not comply with this policy.*

We recommend:

• Swimsuit

• Towel

• Sunscreen

• If you have long hair, we would recommend wearing your hair in a braid, low bun, or ponytail to help accommodate our helmet.

Yes! Our Soaring Flight experience may be shared by up to 2 participants. Our Flock Flight package accommodates up to 5 participants. When participating in shared flight experiences, individual flight times may vary as it includes transitions and individual instruction.

Please arrive 15 minutes before your scheduled reservation time. This allows enough time to review safety instructions, get fitted with equipment, and be ready to fly at your scheduled start time.

• Guests arriving late may receive reduced flight time to avoid delaying other scheduled reservations.

• Guests arriving more than 15 minutes after their scheduled reservation time may be considered a no-show and may not be eligible for a refund or reschedule.

• The early bird gets the flyboard

If Water Bird Ventures LLC must cancel a reservation due to weather, equipment issues, water conditions, or other safety concerns, guests may choose a full refund or reschedule at no additional charge. 

*Please note that Water Bird will only cancel in the event of unsafe conditions not because of rainy or cloudy weather. *

• 24+ hours notice: Full refund 

• Less than 24 hours notice: Non-refundable

• No-shows: Non-refundable

• If Water Bird Ventures LLC cancels a reservation due to weather, equipment issues, water conditions, or other safety concerns, guests may choose a full refund or reschedule at no additional charge.

Yes! 360-degree flight footage is available as an optional add-on for $25. Capture your experience from a unique perspective so you can relive your adventure and share it with family and friends.

Yes. All participants must sign a liability waiver before participating. Participants under 18 must have a parent or legal guardian sign on their behalf.

Every rider progresses at their own pace. Most first-time flyers spend their session learning the fundamentals- finding their balance, building confidence, and getting comfortable on the board. Many beginners fly a few feet above the water, while others may progress higher depending on their comfort level, coordination, and how quickly they learn. Our goal is to help you improve at a pace that's safe, comfortable, and fun!

Remember: Your first session is all about learning, building confidence, and having an unforgettable experience, not seeing how high you can go. As your skills and confidence grow, so will the possibilities. The more you fly, the more you'll be able to learn, refine your technique, and unlock new skills. 

The minimum weight is 100 Lbs., and the maximum weight for our current set up is 300 Lbs. If we are unable to accommodate you this season, we're planning equipment upgrades next year and would love to have you fly with us then! 

That's completely normal! In fact, most of our guests are first-time flyers and many arrive feeling a little nervous. We'll talk you through everything step-by-step, provide all necessary safety equipment, and help you progress at a pace that's comfortable for you. Our goal isn't to see how high you can fly, it's to help you have fun, build confidence, and enjoy an unforgettable experience on the water. Before you know it, you'll be wondering why you were nervous in the first place!

Not necessarily! All participants wear a Coast Guard-approved life jacket and are closely supervised by our instructors. If you can stay calm, listen to instructions, and enjoy being on the water, you're already to a great start. You don't have to be a duck to enjoy the water!

Yes! Water Bird provides a helmet, U.S. Coast Guard-approved life jacket, and all necessary flyboarding equipment. All equiptment is inspected regularly and provided as part of your session.

Absolutely! Friends and family are welcome to watch from shore, cheer you on, and capture photos and videos of your experience.

Falling is completely normal! Falling in the water is part of the learning experience and part of the fun. Most riders spend some time in the water while learning to balance and control the flyboard.  Our instructors are nearby at all times and will guide you through the process safely. Even baby birds don't nail their first flight.

For safety reasons, phones should remain onshore or with spectators. GoPro footage is available for purchase so you can relive your flight without worrying about your device. Phones can't fly, but our GoPro footage can!

Yes, but we recommend using a secure strap. Water Bird is not responsible for lost personal items. If you wear contact lenses, please keep in mind you will be in the water. Swim goggles are not required, but can be helpful for guests with sensitive eyes.

Flyboarding is an exciting adventure sport that involves inherent risks. At Water Bird, your safety is our highest priority. Every participant receives a comprehensive safety briefing, professionally fitted safety equipment, and one-on-one instruction before and after entering the water.

Yes! Walk-up guests are always welcome. While reservations receive priority, we'll do our best to get you on the water whenever possible. Please note that walk-up session times, wait times, and pricing may vary. For guaranteed availability and standard online pricing, we recommend booking in advance.